Join Our Team

Commercial operations and reporting

• Turn CCO priorities into organized action, coordinating meetings, communications, deadlines and follow-ups.
• Build a weekly and monthly reporting rhythm that tracks sales, units, revenue, conversion, inventory and other KPIs by channel.
• Flag trends, gaps and issues that need CCO attention, without adding bureaucracy.

Website and marketplaces

• Coordinate priorities, content, testing and issues for the ActiPatch® website, our main direct-to-consumer channel, with the CCO and our AI-based development team.
• Support the agency that runs Amazon and Walmart.com by tracking listings, content, promotions, deliverables and performance. The agency provides the marketplace expertise.

Agency coordination

• Serve as the working link between the CCO and our marketing agency: gather materials, track projects and commitments, and move approved work into execution.

Fulfillment, distributors and customers

• Stay in weekly contact with our fulfillment partner on inventory, orders and shipping, and resolve issues before they reach customers.
• Keep account information organized and follow through on requests and commitments from distributors and customers.

AI-enabled operations

• Use large language models (LLMs) such as ChatGPT, Claude or Gemini every day to draft emails, updates and reports, summarize meetings and documents, and research customers, competitors and channels.
• Use AI to analyze sales and channel data, prepare first drafts of weekly and monthly reports, and surface trends worth a closer look.
• Generate first drafts of marketing content, such as product copy, listing content, social posts, images and short videos, for review and approval before use.
• Work in our platform every day to follow orders, fulfillment and partner activity and, as GrowthOS comes online, use it to generate content, run outreach and feed results back into its learning loop.
• Turn commercial needs into clear requirements and prompts for our AI-based development team, and help test changes to the actipatch.com pages and shop, electrome.com and our portals.
• As channel managers join, keep priorities, information and reporting connected so the organization works as one commercial system.

• Trustworthy, discreet and dependable. You do what you say you will do and close loops.
• Collaborative and resourceful, and a systems thinker who moves easily between details and the bigger picture.

Required

• Experience in a startup or similarly fast-moving environment
• Meaningful e-commerce or direct-to-consumer experience
• Strong organization, follow-through, and written and verbal communication
• Strong technology skills and hands-on, everyday use of LLMs such as ChatGPT, Claude or Gemini for writing, research and analysis (expert level not required)
• Good judgment in checking AI output for accuracy, especially product and medical claims
• Ability to manage multiple priorities independently as plans evolve

Strongly preferred

• Medical device, healthcare, pharmacy or regulated consumer products experience
• Consumer packaged goods (CPG), Amazon or Walmart.com experience, and work with external agencies
• Experience using AI to generate marketing content such as copy, images or short videos
• Experience with CRM, project management or KPI reporting tools

• The CCO has clear visibility into priorities, commitments, issues and next steps.
• Weekly and monthly channel reporting is timely, accurate and useful for decisions.
• Agencies, partners and internal teams stay aligned, and details do not fall through the cracks.